Do you have a previous version of Webroot installed? This could be blocking the installation of the new software.If you are getting an error about an extension in Safari not installing correctly, please restart your computer.Are you typing the keycode in correctly?.+How do I find my keycode if I do not have Webroot installed? Once logged in to the app, the keycode is no longer displayed. The Backup & Sync app will list your keycode on the login screen, saving it from the last time you logged in.It does not have your keycode listed in the program. The SecureAnywhere app only requires your email and password for your Webroot account.To find your keycode within Webroot SecureAnywhere for Apple iOS: Your subscription information, including your keycode, will be listed on the screen. If you do not see "Subscription Active," tap the Android Menu button.
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